Terms of Service
Last updated: 3 October 2026
1. What these terms cover and who we are
These Terms of Service govern your use of the Rutila app and the related services.
Your contracting party is:
Ovix Solutions (sole proprietorship), c/o JL Consulting Group GmbH#1076, Zürcherstrasse 84, 8852 Altendorf, Switzerland
Email: contact@rutila.app
You can find our full provider details in the imprint (in the app under Profile → Legal and at rutila.app).
Our privacy policy explains how we handle your data. The partner terms apply in addition to the partner program.
2. Your account
2.1 You may use Rutila only if you are at least 18 years old. You confirm this when you register.
2.2 You need an account to use Rutila. You sign in with your email address, your Google account, or your Apple ID. The information you provide must be accurate.
2.3 Your account is personal. You may have only one account, and you may not sell it or pass it on to others, with or without its balance. Protect your login details and let us know if you suspect misuse.
2.4 You may also use Rutila commercially, for example as a company or an agency. In that case you are not a consumer for the purposes of these terms, and you warrant that everyone shown in the photos (for example employees) has agreed to the use of their photos.
3. What Rutila does
3.1 Rutila creates and edits images from photos you upload. To do this we use artificial intelligence from third-party providers, currently Google's Gemini API.
3.2 The results are AI-generated. They may differ from how you look and from what you had in mind, may contain errors, and cannot be reproduced exactly. We do not promise any particular likeness, any particular quality, or fitness for a particular purpose. In particular, the images are not intended for official documents such as passports or ID cards.
3.3 We keep developing Rutila. We may change, add, or discontinue AI models, templates, styles, and features as long as the core of the service remains.
3.4 We work to keep Rutila running reliably but do not owe uninterrupted availability. Maintenance, technical faults, and capacity limits may restrict use temporarily.
3.5 Your finished images are stored only on your device. There is no cloud gallery. If you uninstall the app, change devices, or lose your device, the images are gone. Back them up yourself.
4. What you may upload and request
4.1 You may upload only photos you have the necessary rights to:
- photos of yourself,
- photos of other adults who have agreed to their use in Rutila.
With every upload you warrant to us that these conditions are met.
4.2 You may not
- upload photos of anyone under 18, including your own children;
- use photos of other people without their consent;
- create nudity or sexual or sexualized content;
- depict real public figures or pass yourself off as another person;
- create or use images to deceive, defraud, blackmail, harass, or humiliate others;
- create images for ID cards, official documents, or identity checks;
- create content that glorifies violence, incites hatred against people or groups, discriminates, or breaks the law;
- infringe other people's copyrights, trademarks, or personality rights;
- remove watermarks or other labels from the images;
- bypass safeguards, filters, or usage limits, use the app in an automated way, decompile it, or create several accounts to receive free credits or partner codes more than once.
4.3 The generative AI usage rules of our AI providers also apply. Whatever they prohibit is not allowed in Rutila either.
4.4 You alone are responsible for your uploads and for how your images are used. What you do with the results – publishing them, using them professionally, passing them on – is your decision and your responsibility.
5. Rejected requests
5.1 We and our AI providers use automated safety and quality checks. They may reject a request without giving reasons, even if you consider it permissible.
5.2 Rejected and failed images do not cost credits. We charge only for images that are actually delivered.
5.3 Delivered images count as used, even if you do not like them. You have no claim to a credit refund for them. If an image has obvious errors, write to us at contact@rutila.app; we may credit you in individual cases. Your statutory rights in the event of defects remain unaffected.
6. Rights in the images
6.1 Your photos remain yours. You grant us only the right to process them in order to create the images you request and to send them to our technical service providers for that purpose. We do not use your photos to train AI models, we do not sell them, and we delete them after processing as described in the privacy policy.
6.2 You may use the results freely, privately and commercially. To the extent that we acquire rights in the results, we transfer them to you. This also applies to images created with free credits, as long as the watermark stays in place.
6.3 We cannot guarantee that AI-generated images are protected by copyright or that you alone have them at your disposal. Other users may receive similar results.
6.4 The app, its templates and styles, its texts, and the Rutila brand belong to us or our licensors. You receive a simple, non-transferable right to use the app for the duration of this contract.
7. Labelling as an AI image
7.1 Images from Rutila are AI-generated. Our AI provider adds an invisible digital watermark to them. Images created with free credits also carry a visible watermark.
7.2 If you publish or share an image in a way that could lead others to take it for a real photograph and be deceived, you must label it as AI-generated. Many countries require this by law.
8. Credits, packs, and subscriptions
8.1 Credits. You pay for images with credits. The app shows you how many credits a generation or an edit costs before each start. We may change these costs at any time for future jobs.
8.2 Credits are not money. They have no cash value, are not paid out, and cannot be transferred to other accounts.
8.3 Validity.
- Purchased credits from packs do not expire.
- Credits from a subscription are added monthly and expire with the next monthly allocation, and at the latest when the subscription ends.
- Free credits do not expire. Images created with them carry a visible watermark.
- Bonus credits from a partner code do not expire but are removed if the related purchase is refunded.
8.4 Order. Bonus credits are used first, then subscription credits, then purchased credits, and free credits last.
8.5 Purchases. You buy packs and subscriptions through Google Play or the Apple App Store. The terms of the respective store also apply to payment and billing. We do not receive any payment details. Prices are shown in the app.
8.6 Subscriptions. Subscriptions are available for terms of one, three, and twelve months. Credits are added monthly for every term. A subscription renews automatically for the same term unless you cancel it in time before it ends. You can cancel only in the subscription settings of your store. After cancellation the current period runs to its end; there is no pro-rata refund.
8.7 Refunds. You request refunds from Google Play or the Apple App Store; their rules apply. If a purchase is refunded, we deduct the related credits and bonus credits again. If you have already used them, your balance becomes negative. While it is negative you cannot create images; your next purchase first settles the negative balance. If refunds after use happen repeatedly, we may suspend your account. If a store asks, we tell it whether a purchase has already been used.
8.8 Right of withdrawal. If you are a consumer residing in the EU, the EEA, or the United Kingdom, you generally have a statutory 14-day right of withdrawal for purchases of digital content. It ends as soon as we have begun performance with your express consent and you have confirmed that you lose your right of withdrawal as a result. Withdrawal is handled by the store through which you made the purchase.
9. Partner codes
9.1 A partner code gives you bonus credits on your first pack purchase or your first subscription.
9.2 One code can be redeemed per account. Codes do not apply to later purchases or renewals, cannot be combined, and are not paid out.
9.3 If we suspect misuse, for example many redemptions from the same device, we may withhold bonus credits or remove them again.
10. Reporting content
10.1 If a result is offensive or impermissible, you can report it directly in the app or write to us at contact@rutila.app.
10.2 If you believe someone has used your photo in Rutila without your consent, write to us at contact@rutila.app. Send us the image and, where known, any information about the person who created it. We review your report and may warn or suspend the account concerned if it can be identified. Please note: we do not store images and can neither view nor delete created images; they are stored only on the respective user's device. We disclose user data only to authorities and courts where we are obliged to.
11. Suspension and end of the contract
11.1 You can delete your account in the app at any time (Profile → Privacy & data → Delete account). Unused credits are forfeited. You must cancel a running subscription separately in the store.
11.2 We do not delete accounts because of inactivity.
11.3 If you breach these terms, we may warn you or suspend your account temporarily. In the event of serious or repeated breaches, in particular of section 4, or in the event of fraud, we may suspend your account permanently and terminate the contract without notice. In that case your credits are forfeited without a refund.
11.4 To detect misuse we count how often an account's requests are rejected by the safety checks. We do not store any content when doing so.
11.5 If we discontinue Rutila, we will announce it at least 90 days in advance in the app or by email. From the announcement on we will no longer sell new packs. You can use your credits until the cut-off date; after that they are forfeited.
11.6 We may transfer this contract to a third party that takes over Rutila. We will inform you beforehand; you can then delete your account at any time.
12. Your responsibility and indemnity
12.1 We are not liable for content you upload or for what you or others do with the results.
12.2 If third parties assert claims against us because you have breached these terms or infringed their rights – for example a person whose photo you used without consent – you indemnify us against those claims. This includes reasonable legal defence costs. If you are a consumer, this applies only if you are at fault.
13. Our liability
13.1 General rule. We are liable for damage we cause intentionally or through gross negligence, and for injury to life, body, and health. Otherwise our liability is excluded to the extent permitted by law, in particular for slight negligence, for auxiliary persons, and for lost profit, indirect damage, and consequential damage.
13.2 Consumers in the EU, the EEA, and the United Kingdom. If you are a consumer residing in one of these countries, the following applies instead of the second sentence of 13.1: in cases of slight negligence we are liable only if we breach an essential contractual obligation. These are obligations whose fulfilment makes the use of the app possible in the first place and on whose observance you may rely. Our liability is then limited to the damage that was foreseeable when the contract was concluded and is typical for a contract of this kind.
13.3 Loss of images. You are responsible for backing up your images (clause 3.5). We are liable for the loss of images only to the extent that it would also have occurred if you had made regular backups.
13.4 Free use. To the extent that you use Rutila free of charge, we are liable only for intent and gross negligence.
13.5 These limitations also apply in favour of our staff and auxiliary persons. Mandatory statutory claims remain unaffected, in particular under product liability law and data protection law, as do the mandatory consumer rights of your country of residence.
14. Changes to these terms
14.1 We may change these terms, for example for new features, changes in the law, or new requirements from the stores and our providers.
14.2 We show you a new version in the app. It applies to you as soon as you confirm it.
14.3 If you do not agree, you cannot continue to use Rutila. You can still export your data and delete your account.
15. Governing law and place of jurisdiction
15.1 Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
15.2 If you are a consumer residing in the EU, the EEA, or the United Kingdom, you keep the protection of the mandatory provisions of your country of residence and may also bring proceedings there.
15.3 For all other users the place of jurisdiction is our registered seat. Section 16 applies to users residing in the USA.
15.4 We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
16. Additional terms for users in the USA
16.1 Scope. This section applies if you reside in the United States. Where it conflicts with the rest of these terms, this section prevails.
16.2 Talk to us first. If you have a dispute with us, write to contact@rutila.app and describe it. We both try to resolve it informally within 30 days before either of us starts formal proceedings.
16.3 Binding arbitration. If we cannot resolve a dispute informally, it is decided by binding individual arbitration instead of in court. The arbitration is administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules; the Federal Arbitration Act governs this clause. The arbitration may take place by video, by phone, on written submissions, or in the county where you live. Fees are allocated as the AAA rules provide.
16.4 Exceptions. Either of us may bring an individual claim in small claims court instead. Either of us may also go to court to stop the infringement or misuse of intellectual property rights.
16.5 No class actions, no jury. Disputes are resolved only on an individual basis. Neither of us may bring or take part in a class, collective, or representative action, and the arbitrator may not consolidate claims of several people. To the extent the law allows, we both waive the right to a jury trial.
16.6 Your right to opt out. You can opt out of clauses 16.3 and 16.5 within 30 days of first accepting these terms by emailing contact@rutila.app from the email address of your account and stating that you opt out of arbitration. Opting out has no other effect on your account.
16.7 If part of this does not apply. If the class action waiver in 16.5 cannot be enforced for a particular claim, that claim is decided by a court of competent jurisdiction and not in arbitration; the rest of this section stays in effect.
16.8 Photos and biometric information. We use the photos you upload only to create the images you request. We do not create face templates, faceprints, or other biometric identifiers from them, and we do not identify you by your face. We do not sell, lease, or trade your photos. They are shared only with the service providers that create the images, are deleted from our servers after generation and within 24 hours at the latest, and are processed only after you have given your consent in the app before your first upload. Details are in section 6 of our privacy policy.
16.9 No warranties. To the fullest extent permitted by law, Rutila is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
16.10 Limitation of liability. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data. Our total liability for all claims is limited to the greater of the amount you paid for Rutila in the 12 months before the claim arose or USD 50. Some states do not allow some of these limits; in that case they apply only as far as your state permits.
16.11 Apple. If you downloaded Rutila from the Apple App Store: these terms are between you and us, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and is not responsible for claims relating to the app. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
17. Final provisions
17.1 If a provision of these terms is invalid, the remaining provisions stay in effect.
17.2 These terms are available in English and German. The English version is authoritative.
17.3 We answer questions about these terms at contact@rutila.app.